Try Titro free before you pay
Every account can caption its first video free, up to 3 minutes. The export carries a small Titro mark. Use it to check that Titro works for your videos, your language and your style before you buy a plan.
All payments are final
Your plan starts working the moment you pay: your minutes are available straight away and are used as you process videos. For that reason we do not refund Titro payments. This applies to a first payment and to every renewal, monthly or yearly, whether or not you have used your minutes.
Cancellation
You can cancel your subscription at any time from your account. You keep using it until the end of the period you have paid for, and you are not billed again. Cancelling stops future payments; it does not refund the current period.
Billing mistakes
If you were charged twice for the same period, or charged after you cancelled, write to us and we will correct it. Corrected amounts go back to the payment method you used and usually take 5–10 working days to appear.
Your statutory rights
Nothing in this policy limits a right you have under mandatory consumer law where you live. If such a right applies to your purchase, Paddle, as the seller, handles it under its Buyer Terms.
Subscriptions bought in the iPhone or Android app
If you subscribed inside the iOS app, Apple sold the subscription, and if you subscribed inside the Android app, Google did. Those subscriptions follow Apple’s or Google’s own rules, and this policy does not apply to them.
Contact
Questions about a payment: Habitat L.L.C. — support@titroshqip.com. We reply within 5 working days.
Questions about this page?
Write to us and a person answers, usually within two working days.
support@titroshqip.com