Provider
Habitat L.L.C.
Rr. Nekibe Kelmendi
Prishtinë
Kosovo
Contact
Email: support@titroshqip.com
We answer in English, German and Albanian, usually within two working days. There is no phone line — the address above reaches a person, not a ticket queue.
Authorised representative
Genti Xharavina
Responsible for content
Genti Xharavina, at the address above (§ 18 (2) MStV).
Payments
Purchases made on our websites are processed by Paddle.com Market Ltd, our authorised reseller and Merchant of Record. The contract of sale for the subscription is with Paddle: its name appears at checkout and on your card statement, and it issues the invoice. Subscriptions bought inside the iPhone or Android app are sold by Apple and Google under their own terms.
What is collected along the way is set out in the Privacy Policy, the subscription terms in the Terms of Service, and refunds in the Refund Policy.
Consumer dispute resolution
The European Commission closed its Online Dispute Resolution platform on 20 July 2025, so there is no longer a link to give. We are not obliged, and not willing, to take part in dispute resolution proceedings before a consumer arbitration board. Write to us first; an email is faster than any proceeding.
Your content
The videos you upload to Titro and the subtitles made from them are yours. We claim no rights over them and do not publish them. The Terms of Service spell this out.
Questions
Anything about this page or the company behind Titro: support@titroshqip.com
Questions about this page?
Write to us and a person answers, usually within two working days.
support@titroshqip.com